Learn how to log in, troubleshoot issues, and recover your Ledger® Live account safely.
The Ledger® Live Wallet is the official application for managing cryptocurrencies securely with Ledger® hardware wallets. It allows users to monitor balances, send and receive crypto, swap assets, and stake coins with top-grade security. Both Ledger Live Desktop and Ledger Live App provide convenient access while keeping private keys protected offline.
To start, download the Ledger® Live App directly from Ledger.com/start. Choose the version that matches your device:
After installing, connect your Ledger® device via USB or Bluetooth and follow the in-app instructions to pair your wallet securely.
Logging into Ledger® Live requires connecting your Ledger® hardware wallet and entering the device PIN. Once connected, authorize the app to access your accounts. All actions must be verified on your Ledger® device to ensure secure login and prevent phishing attacks.
Users may encounter issues such as Ledger login not working or being unable to login Ledger®. Common troubleshooting steps include:
If you lose access to your Ledger® account, the 24-word recovery phrase created during setup allows you to restore it safely. Enter this phrase only on a Ledger® device. For Ledger® 2FA reset, follow official instructions to securely reset two-factor authentication while verifying ownership of your wallet.
Users may face:
Connect your Ledger® device, launch Ledger Live, enter your PIN, and authorize the app.
Check for firmware updates, app updates, stable USB/Bluetooth connections, and internet access.
Use the 24-word recovery phrase on a Ledger® device to restore access securely.
Reinstall the app, clear cache, update OS and firmware, and try reconnecting the device.
Follow the Ledger® official reset procedure while verifying wallet ownership via Ledger Live.
Visit the Ledger® Help Center for official troubleshooting and guidance.